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Travel tips for Nairobi: what to know before you land

Money, SIM cards, weather, safety and the local rules that catch visitors out.

Nairobi at a glance

Currency

Kenyan shilling (KES)

Plugs

Type G, 240 V

Time Zone

EAT, UTC+3

Traffice Drives on 

  The left

Language

English, Swahili

Emergency

  999 or 112

Money and Payments

Nairobi runs on M-Pesa, Kenya’s mobile money service. Cards work in malls, hotels and bigger restaurants, but you’ll want cash or M-Pesa for markets, small shops and matatus.

Carry small notes

Taxis, markets and kiosks often can't change KES 1,000 notes.

Withdraw shillings at JKIA

Do it on arrival. Bank ATMs inside malls are the safest to use in town.

Tell your bank you're travelling

So your card isn't blocked on the first payment..

Tipping

About 10% in restaurants if no service charge is added. Tip guides and drivers at the end of a tour.

Using M-Pesa as a visitor

Worth setting up if you’re staying more than a few days.

  1. Buy a Safaricom SIM with your passport.

  2. Ask the shop to register M-Pesa on it.

  3. Top up with cash at any M-Pesa agent, then pay by phone.

SIM cards and internet

A local SIM is cheap and makes ride-hailing, maps and M-Pesa much easier. Wi-Fi is common in hotels, malls and cafés.

Where to buy

Safaricom and Airtel desks in JKIA arrivals, or any official shop in town.

What you need

Your passport. Every SIM must be registered to an ID.

Data

Buy a data bundle rather than paying per MB. Ask about eSIM if your phone supports it.

Getting around safely

Ride-hailing apps are the easiest option for visitors. Roads are slowest roughly 7–9 am and 5–8 pm.

Uber, Bolt, Little

Best choice day and night. Check the plate matches the app.

Matatus

Cheap minibuses with set routes. Fun by day; keep your phone away.

Boda bodas

Motorbike taxis. Quick but risky: always ask for a helmet.

Walking

Fine by day in busy areas. After dark, take a car instead.

Weather and what to pack

Nairobi sits about 1,800 m above sea level, so days are mild and evenings cool all year. It has two rainy seasons.

Jan

Dry

Feb

Dry

Mar

Rain

Apr

Wettest

May

Rain

June

Cool

July

Coolest

Aug

Cool

Sep

Dry

Oct

Showers

Nov

Rain

Dec

Showers

Long rains roughly March–May, short rains roughly October–December. Showers are usually in the afternoon or evening.

Health and water

Check with a travel clinic before you go. These are the basics most visitors need.

Drink bottled water

Don’t drink tap water. Bottled and filtered water is sold everywhere.

Yellow fever

You may need a certificate depending on where you’re travelling from. See Visa & eTA.

Malaria

Low risk in Nairobi itself. Ask your doctor if you’re heading to the coast or lakes.

Strong sun

The altitude makes the sun stronger than it feels. Use sunscreen even on cool days.

Etiquette and a little Swahili

English is spoken widely, but a few words of Swahili go a long way.

Habari?

How are you? Reply: Nzuri (good)

Asante sana

Thank you very much

Karibu

Welcome / you’re welcome

Ni Ngapi?

How much?

Sawa

Okay / fine

Pole pole

Slowly, take it easy

Good manners

  1. Greet people before asking a question, even in shops

  2. Use your right hand to give, receive and eat

  3. Ask before photographing people

  4. Bargain politely at markets; it’s expected

  5. Dress smart-casual in the city; cover up at religious sites.

Local rules that catch visitors out

These can mean a fine or an awkward conversation with police.

Plastic bags are banned

Including duty-free bags. Pack items loose or in your luggage before landing.

No photos of officials

Don’t photograph police, the military or government buildings.

No smoking in public

Smoke only in designated areas.

Carry ID or Passport

Keep a copy of your passport with you; leave the original in your hotel safe.

Frequently Asked Questions

Most visits are trouble-free. Use ride-hailing apps after dark, keep your phone out of sight on busy streets, and avoid walking alone at night.

No. Cards work in malls, hotels and larger restaurants. Markets, small shops and matatus need cash or M-Pesa.

Drink bottled or filtered water. Most hotels provide it, and it's sold in every shop.

Smart-casual layers. Days are mild, mornings and evenings are cool, and you'll want a rain jacket in the rainy seasons.

No. English is widely spoken. A few Swahili greetings are always appreciated.